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Metro-Straße 1, Düsseldorf

  1. Full Time
  2. Quality Assurance
  3. Düsseldorf

Expert (m/w/d) Quality Assurance - Multichannel (FSD & Supply Chain)

Job description

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Company Description

Are you looking for a challenging and rewarding career in the trade sector or will you bring in your passion for the same while developing further personally and professionally? Look no further than METRO! As a leading international food wholesaler, we specialize in meeting the unique needs of hotels, restaurants, caterers, and independent traders. With around 17 million customers worldwide, our multichannel approach allows for easy purchasing both in-store, via online order and via delivery – all digitally connected. We operate in over 30 countries, employing more than 93,000 people globally, and our sales reached €29.8 billion in the most recent financial year, aiming to continue our journey of successful growth.

Join our team as we strive to meet our ambitious growth goals with our “sCore” strategy which is closely accompanied by our Fundamentals. These shared values guide us every day and begin with a commitment to our core mission of being the best wholesale company we can be. The basis for this is our ONE METRO spirit - where everyone is needed, and everyone stands together, working with curiosity, determination, courage, commitment, and trust. Come grow with us at METRO! More information is available via careers.metroag.de.


Job Description

  • You will be supporting local and corporate QA teams in all matters QA! This means being the primary point of contact for QA matters in your designated area. This will include Supply Chain, Marketplace, Food Service Distribution (FSD) operations, and 1-2 FSD Companies.
  • You provide support with standard implementation (LSP’s, FSD’s and Platforms), providing technical manuals, educational material and trainings and supporting in the development of IT tools that help implement new QA requirements.
  • You will maintain a global system to ensure compliance with global QA standards across METRO/MAKRO countries and external Logistic Service Providers.
  • You will conduct warehouse assessments in various countries.
  • You will oversee incident and crisis cases for the FSD companies you advise, providing technical assessments and guidance to enhance QA structures and efficiency.
  • You welcome and onboard FSD Quality Managers across the Metro Network and ensure they are provided with everything needed and a touchpoint with our vivid QA community.
  • You use KPI’s and review them to ensure continuous improvement.
  • You will support FSD companies in getting GQA approval for our Own Brand meat production.

Qualifications

  • You bring robust expertise and a genuine passion for Quality Assurance (QA) and the world of Food Wholesale.
  • You have a track-record of a minimum of three years of hands-on experience in QA operations with experience in HACCP and PRP along with a proven track record in implementing a Quality Management System.
  • You are a great communicator; you are able to collaborate with people from different backgrounds and know how to build rapport for QA topics.
  • You are a problem-solver, fast at connecting dots and
  • You bring a comprehensive understanding of QA requirements in the Multichannel Food World. You understand supply chains, productions and know which Quality and safety standards matters.
  • You know how to work with QA manuals and standards and apply them to real-word processes.
  • You are backed up with technical food knowledge – ideally from food quality or safety background.
  • Fluent English skills are a must, other European languages a plus!

Additional Information

What we offer:

  • You are part of an international and experienced team with a high degree of personal responsibility and independence in a friendly, highly dynamic, and proactive environment
  • You will gain insight into the management holding of an international, listed retail group and work operationally on challenging projects
  • We actively support you in your professional development and promote your potential through collegial coaching and advice
  • We offer you flexible home office solutions, employee discounts in our wholesale stores as well as an attractive compensation package
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  1. Full Time
  2. Quality Assurance
  3. without leadership responsibility
  4. Düsseldorf

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