functional academies
Operations Academy
Operations is the heart of our business! Our Operations Academy supports the store teams in giving their best to serve our 15 million customers around the globe with the highest professionalism and the biggest smile.
On top of that, our top performing store managers can join specifically curated programs that allows them to work in projects with the international operations community, explore market and mega trends and grow both professionally and personally.
Sales Academy
The Sales Academy is the newest of our academies, established in 2020 to support our sales force in becoming a partner like no other for our customers.
The academy builds the foundation for trustful and long-term relationship to our customers and enables our sales force to understand customers better in order to offer the best solutions for their individual goals and needs.
Finance Academy
Established in 2011, our Finance Academy is dedicated to advancing the finance function at METRO and enhancing finance awareness throughout all levels and business functions.
Through a series of webinars and diverse skill-building trainings, the academy plays a crucial role in cultivating the talent pipeline via the NextGenerationFinance program, which has been operational since 2011 and has graduated over 400 alumni to date.
People & Culture Academy
Our P&C Academy was established in 2018 to further develop the HR function at METRO. The academy is focusing on upskilling HR executives at METRO with curriculums tailor made for HR directors.
The HR Masterclass program focuses on middle management across countries and ends with a professional certification in cooperation with CIPD London. We’ve also partnered up with AIHR (Academy to Innovate HR), to provide learning opportunities for each and every employee of P&C function.
Offer Management Academy
Our Offer Management Academy aims at establishing a culture of continuous learning inside METRO's offer organization by providing content which supports functional as well as personal development.
We are creating a learning environment, which allows people to grow through dedicated trainings on a variety of topics like METRO own brands, negotiation skills and many more. On top of that, the academy develops the next generation of leaders for the offer management functions at METRO.
leadership development
At METRO, we provide thorough leadership capability enhancement programs. By joining this developmental journey, you will have the chance to uncover and cultivate your leadership abilities, establishing a solid base for your leadership prowess. It is an opportunity to identify and refine your inspiration and zeal for guiding others.
cross-functional leadership development
Future Leaders Programme
Our Future Leaders Programme aims at strengthening your capabilities to lead yourself, inspire teams and deliver a high performing organisation. Throughout the different modules, your customer focus is sharpened in order to position customer needs at the center of your strategic and operational decision-making process. The goal is to transform our future leaders into social extroverts with the ability to build trustful relationships while reaching the company's targets.