Departments at METRO AG
Supply Chain Management
Our colleagues in Supply Chain Management help keep METRO moving, from demand planning to last-mile delivery to our customers. They manage the flow of goods across countries, warehouses and sales channels, ensuring that products are available where and when they are needed. They collaborate closely with Digital and IT colleagues to develop smart solutions that optimise supply chain processes, improve forecasting accuracy and planning efficiency, and support in-store operations. Their work plays a key role in enabling METRO’s strategy and growth.
Procurement / Buying
Our colleagues in Global Procurement closely monitor the needs of our METRO/MAKRO and FSD companies - whether in ultra-fresh, food, or non-food products. They manage procurement and assortment while planning the offer for our international business, optimising and developing internal procurement processes and tools. Teams at METRO AG work on co-creating and standardising our global offer processes and master data management, they develop our own brands, and engage in global sourcing for ultra-fresh, food and non-food categories.
Food Service Distribution (FSD)
Our colleagues from Food Service Distribution give support to different METRO/MAKRO countries and FSD companies. They perform a business consulting function and act as a business partner across all stages of the FSD value chain. FSD Steering focuses on giving support, analysing data and working closely on strategic decisions towards customer profitability across all FSD METRO/MAKRO countries. Logistics and Operations support in Backoffice, Warehouse and last mile delivery across all METRO/MAKRO and FSD companies. FSD portfolio management acts as a business partner for all FSD companies, giving support in sCore targets and commercial performance, supporting in strategic initiatives and foreseeing possibilities of further acquisitions to enhance our FSD market expansion.
People & Culture (P&C)
The people working at METRO make our business successful. From young talents to experienced professionals, they bring the expertise, ideas and motivation that continuously shape our business. Our P&C teams ensure that everyone, at every step of their career, has the right tools, support and opportunities to grow.
Legal / Compliance
Our colleagues in Legal & Compliance help safeguard METRO’s business by ensuring alignment with legal requirements, internal policies and ethical standards. They collaborate closely with teams across functions and countries to identify and mitigate legal risks, draft and review agreements, and provide practical guidance on a wide range of business matters. In doing so, they help strengthen a culture of integrity across METRO.
Accounting
In Accounting, the colleagues’ responsibility is to make complex financial flows transparent and manageable. The Shared Accounting and Group Accounting teams capture all financial activities and prepare financial statements in line with local requirements. The teams collaborate closely with the global finance community at METRO and the Global Solution Centres, to give insights and provide the foundation for business decisions. Their work also includes external reporting to the public, capital markets and shareholders, in addition to managing external audits to ensure compliance.
Controlling
Our colleagues in Controlling take complex data and turn it into clear, digestible insights for top management and key stakeholders. The team plays an important role in managing METRO’s financial performance, create transparency and provide actionable recommendations that shape strategic decisions.
Quality Assurance (QA)
Our colleagues in Quality Assurance (QA) ensure the highest standards for our products. They develop Own Brands products in alignment with country-specific needs, select suppliers, and manage product quality control plans. The QA team also handles complaints, incidents, and crises. Additionally, they support countries with EU legislation knowledge, product process guidance, and compliance through rigorous testing and reporting. They also establish standards and policies for our Own Brands, conduct assessments, manage digital QA solutions and share best practices across different channels.
Treasury
Our colleagues in Corporate Treasury & Insurance play a central role in upholding METRO’s financial stability and long-term resilience. They manage liquidity, global cash flows, financing activities, financial risks and insurance programmes that protect METRO’s business worldwide. They work closely with teams across functions and countries to develop practical solutions that support growth, strengthen financial security and enable decision-making.
