IT Resilience & Business Continuity Manager (m/f/d)

METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company’s unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. Acting sustainably is one of the company principles of METRO which has been listed in various sustainability indices and rankings, including MSCI, Sustainalytics and CDP. METRO operates in more than 30 countries and employs over 85,000 people worldwide. In financial year 2023/24, METRO generated sales of €31 billion.

At METRO, we operate in a dynamic digital ecosystem in which resilience is of great importance. We are looking for an IT Resilience & Business Continuity Manager to strengthen our business continuity, disaster recovery (BC/DR), and IT resilience strategies to protect our key services and restrict disruptions in our business across the world.

As our IT Resilience & Business Continuity Manager, you would be responsible for designing and managing a comprehensive continuity and disaster recovery system to put METRO's IT and business processes in a state of readiness in anticipation of potential disruptions.

Your tasks:

• Develop and maintain METRO’s Business Continuity & IT Disaster Recovery (BC/DR) strategy, ensuring compliance with e.g. ISO 22301, ITIL, and other industry standards.
• Lead IT resilience planning, including backup strategies, crisis simulations, and recovery drills.
• Enforce and improve IT service continuity management (ITSCM) and Business Continuity Management (BCM) policies.
• Collaborate with IT, security, and business leaders to integrate resilience into IT architecture and operations.
• Regularly test disaster recovery and business continuity plans through tabletop exercises and real-world simulations.
• Prepare and present reports, metrics, and recommendations to senior management to facilitate informed decision-making.
• Keep METRO ahead of emerging threats, regulations, and industry best practices in IT resilience.

• 7+ years of IT business continuity, resilience, or disaster recovery experience.
• Strong knowledge of ISO 22301, ITIL Continuity of Service, NIST, and resilience frameworks for business operations.
• Proven history of developing, testing, and refining BC/DR plans in a large enterprise setup.
• Familiarity with security groups, IT infrastructure, and cloud providers to carry out resilience strategies.
• Strong project management skills to handle continuity programs in geographically distributed teams.
• Certifications such as CBCP, ISO 22301 Lead Implementer, ITIL Service Continuity, or CISSP would be useful.
• Excellent communication and stakeholder management.
• Fluency in English is required.

• Work-life balance: Flexible working hours with the option of mobile working in agreement with your line manager, 30 days of holidays.
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services, such as flu shots, OTHEB employee assistance program. 
• Exciting life on campus: Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, many campus events.
• Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort: Good transport connections, free parking spaces, JobBike. 
• Company pension plan: You will receive a contribution to your company pension. 
• Family driven: Three daycare centers for children on campus, support of holiday camps for children of employees.